International Wholesale Policy

  • Retailers in countries outside of the United States can purchase ienjoy home products but there are certain restrictions regarding the shipments which must be known.  
  • Canadian customers pay all of their own import fees, duties, taxes, etc. Any cost which is extra to the shipping is not covered by ienjoy. 
  • The shipping company that we use to send these shipments is FedEx.  
  • Should a situation arise wherein a customer receives a defective item we do not re-ship the item.
  •  Ienjoy policy is that the customer will be credited once photo evidence is supplied of each defective item. The customer will receive this credit for use on their next order.  
  • Any order which is missing items ienjoy will take responsibility for and ship out to the customer as soon as possible. Once your shipment is received please verify the inventory and report any missing items within 2 business days to your sales rep.