Product Warranty Information

Your satisfaction and peace of mind are our top priorities. Learn about our comprehensive warranty coverage for all bedding and home decor products.

1-Year Limited Warranty

  • Comprehensive coverage for manufacturing defects and workmanship issues

Quality Guarantee

  • All products are inspected and meet our high-quality standards

Easy Claims Process

  • Simple and straightforward warranty claim submission

Proof of Purchase

  • Keep your receipt for hassle-free warranty activation

What's Covered

Understanding your warranty coverage helps ensure you get the most from your purchase.

Covered Items

  • Manufacturing defects in materials
  • Workmanship issues under normal use
  • Fabric defects (tears, unraveling, or separation)
  • Zipper malfunctions or hardware defects
  • Color fading due to manufacturing defects
  • Structural issues with frames or supports

Not Covered

  • Normal wear and tear from regular use
  • Accidental damage or misuse
  • Damage from improper cleaning or care
  • Stains, burns, or cuts
  • Modifications or alterations to the product
  • Products purchased from unauthorized retailers

Warranty Terms & Eligibility

Important information about your warranty coverage and requirements

Warranty Duration

  • Your 1-year warranty begins on the date of product purchase. Please retain your proof of purchase for warranty claims.

Eligibility Requirements

  • To qualify for warranty coverage, you must subscribe to our marketing communications within 30 days of purchase and maintain an active subscription.

Required Documentation

  • Valid proof of purchase and active marketing subscription are required for all warranty claims. Digital or physical receipts are acceptable.

Replacement Policy

  • The warranty has no cash value and refunds are not offered. Valid claims will be replaced with the same or similar item based on availability.

How to File a Warranty Claim

Follow these simple steps to submit your warranty claim

Provide Information

  • Submit your proof of purchase, product details, and a description of the issue along with clear photos of the defect.

Claim Review

  • Our team will review your claim within 3-5 business days and determine if it qualifies under our warranty terms.

Resolution

  • Once approved, we'll arrange for a replacement product to be shipped to you at no additional cost.